All 27 EU member states · live coverage
Article 27 explained Backed by Cloudkasten GmbH · Erftstadt, DE
Digital Governance

EU e-Evidence Legal Representative

Service providers outside the EU that offer their services in the Union must name a legal representative to receive European Production and Preservation Orders. We take that role from Germany.

Request a quote Do we need one?
Scope

Who needs one?

Providers established outside the EU that offer these services in the Union:

  • Electronic communications services, including messaging and email
  • Internet domain name and IP numbering services
  • Other information society services that let users communicate or that store data, such as cloud storage, social networks, marketplaces and hosting
  • Offering those services in the Union without a designated establishment in a participating member state

Providers already active in the Union on 18 February 2026 had to designate by 18 August 2026. A provider that starts later has six months.

The role

What the representative is for

Under Art. 3 Directive (EU) 2023/1544, the representative:

  1. 01

    Receives European Production Orders and European Preservation Orders under Regulation (EU) 2023/1543 on the provider’s behalf

  2. 02

    Is the addressee for the decisions and orders national authorities issue to gather evidence in criminal proceedings

  3. 03

    Is notified, with contact details and accepted languages, to the competent authority of the member state where it sits

What you receive

What we do as your representative

Written mandate

A signed appointment you can show to authorities and partners, naming Cloudkasten GmbH in Germany as your representative.

Order intake with deadlines

Orders are logged on receipt with their legal deadline and passed to your response team immediately, around the short time limits the Regulation sets.

Notification support

We prepare the notification of your legal representative to the competent German authority and the Commission’s registration system.

A real German company

Cloudkasten GmbH, registered in Germany, with German-admitted lawyers involved in running the service. Not a mailbox.

Your own obligations under the law stay with you; the representative does not take them over. Substantive legal advice is available as a separate engagement.

Get started

Request a quote

Tell us about your service. We check that the mandate fits, then send you a fixed annual quote and the mandate to sign.

  1. Send the form
  2. Short review call or email
  3. Quote and mandate
  4. Designation letter once signed

Need a GDPR Article 27 representative too? That one you can book online.

We usually reply within one business day with the questions we need answered and a fixed quote. No payment is taken online for this service.

FAQ

Common questions

No. They are separate roles under separate laws. The e-Evidence representative receives orders from criminal justice authorities; the GDPR representative is the contact for data protection authorities and data subjects. One company can hold both mandates for you.
No. The order is addressed to the representative, but producing or preserving the data stays with you. We receive the order, log it and pass it on so you can respond within the time limit.
Member states set the penalties for not designating a legal representative in their national laws, which must be effective, proportionate and dissuasive.
Sources

Legal text and related services

Legal text

Directive (EU) 2023/1544 (EUR-Lex) Regulation (EU) 2023/1543 (EUR-Lex)

Other representations

EU GDPR Article 27 Representative EU Data Act Legal Representative EU DSA Legal Representative EU NIS 2 Representative EU AI Act Authorised Representative

This page is general information about the designation duty, not legal advice. Questions? Contact us.