All 27 EU member states · live coverage
Article 27 explained Backed by Cloudkasten GmbH · Erftstadt, DE

For UK businesses serving the EU

EU representative for UK companies.
All 27 states.

Serving EU customers from the UK? Name an EU-based GDPR contact in your privacy notice, with a written Article 27 designation.

Essential €348 / year

One annual payment. Excludes applicable taxes.

Equivalent to €29/month; billed annually.

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12-month term, automatically renewed. Cancel with at least 1 month’s notice before renewal. View terms.

Established in GermanyCloudkasten GmbH Registered companyCologne · HRB 92697 View company details

IS THIS FOR YOUR BUSINESS?

UK business. EU customers. A separate EU requirement.

If your UK business has no EU establishment and offers goods or services to people in the EU, or monitors their behaviour there, EU GDPR rules may apply. Your UK location alone does not determine whether you need an EU representative.

A UK Shopify store targeting EU shoppers or a UK SaaS product serving people in the EU should check its scope. Simply being accessible from the EU is not enough.

Businesses that typically check their scope

  • A London fintech onboarding EU users
  • A UK SaaS company selling into Germany and France
  • A British direct-to-consumer brand shipping to Ireland and the Netherlands

Exceptions apply. Our representative is established in Germany, so your processing must meet the location requirement in Article 27(3). Read the eligibility FAQs.

INCLUDED WITH ESSENTIAL

The documents and contact
your business needs.

01 / DESIGNATION

Your written mandate

A designation letter naming your business, Cloudkasten GmbH and the term of your appointment, emailed to you as a PDF.

02 / PRIVACY NOTICE

Ready-to-use wording

English and German wording with our German postal address and your dedicated forwarding email address.

03 / COMMUNICATIONS

Requests reach your team

Authority and data-subject messages are logged and forwarded to your GDPR contact. Your business handles the substantive response.

04 / ARTICLE 30

Your record, kept on file

On request, we hold the processing record you supply and make it available to requesting authorities. Drafting and review are not included.

Essential includes email support with a 72-hour response target measured in business days. Compare plans or read the full service scope. How verification, the designation letter and request handling work is set out on our GDPR Article 27 EU representative service page.

HOW IT WORKS

From signup to designation.

  1. Start your subscription

    Enter your company details and pay for Essential through Stripe.

  2. Complete verification

    Finish onboarding with your GDPR contact and processing details. We verify your company.

  3. Publish your EU contact

    Once your designation letter is issued, add the supplied details to your privacy notice.

Who in the UK is in scope of GDPR Article 27

Since the end of the Brexit transition period on 31 December 2020, a company established only in the United Kingdom is, for the EU, a company outside the Union. The EU GDPR still reaches it through Article 3(2) when its processing relates to one of two activities:

  • Offering goods or services to people in the EU, whether or not they pay. Recital 23 asks whether you envisage offering goods or services to people in one or more member states. It names two signals: using a language or currency of a member state with the possibility of ordering in that language, and mentioning customers or users in the EU. A website or email address that people in Europe can reach is not enough on its own. The EDPB’s Guidelines 3/2018 on territorial scope add further factors, such as offering delivery of goods to EU member states and marketing campaigns aimed at an EU audience.
  • Monitoring the behaviour of people in the EU, as far as that behaviour takes place in the Union. Recital 24 refers to tracking people on the internet, including profiling to analyse or predict their preferences. The EDPB’s guidelines give behavioural advertising, geo-localisation for marketing purposes and online tracking through cookies or similar techniques as examples; whether analytics counts as monitoring depends on its purpose, in particular any later profiling.

A UK company caught by either test must designate a representative established in the EU under Article 27(1). This is true even if it has no staff, office or bank account in the EU. A UK group with an EU subsidiary needs to check how the processing relates to the EU entity. Processing in the context of the activities of an EU establishment falls under Article 3(1), and that can include processing by the UK parent if it is inextricably linked to the EU establishment’s activities. UK processing that is not so linked, and that targets or monitors people in the EU, can still fall under Article 3(2).

The exemption is narrow. For a private company, the exemption in Article 27(2)(a) covers only processing that is occasional, does not include large-scale processing of special-category or criminal-offence data, and is unlikely to result in a risk to people’s rights and freedoms. Article 27(2)(b) separately exempts public authorities and bodies. A business that sells to EU customers as a regular part of its model is rarely “occasional”.

Typical UK companies that need an EU representative

The pattern is the same across sectors: an ordinary part of the business is aimed at people in the EU.

  • An online shop in Manchester that ships to Ireland, France and Germany and shows prices in euros.
  • A London SaaS company that sells self-serve subscriptions to freelancers and consumers in the EU, priced in euros, and handles their account and billing data itself.
  • A mobile app offered to users in EU countries in their own languages that uses advertising identifiers to profile them for targeted advertising.
  • A marketing agency that, for clients outside the EU, runs campaigns aimed at EU audiences and builds behavioural audience profiles for them.

A UK business-to-business supplier that only deals with EU companies still processes the personal data of the people it deals with there: contacts, users and account holders. Selling only to businesses does not by itself take a company outside the GDPR. Neither the GDPR nor the EDPB expressly settles whether a B2B offer counts as offering services to people in the EU under Article 3(2)(a), so the cautious approach is to treat it as in scope; monitoring of EU users under Article 3(2)(b) applies regardless.

Where the company is the controller, its privacy notice must show the representative’s identity and contact details under Articles 13(1)(a) and 14(1)(a).

UK GDPR and EU GDPR: two separate representative duties

The United Kingdom kept the GDPR in its own law as the UK GDPR, alongside the Data Protection Act 2018. The UK GDPR has its own territorial rule and its own Article 27. A company with no establishment in the UK that offers goods or services to people in the UK, or monitors their behaviour in the UK, must designate in writing a representative in the UK. The exceptions are those in Article 27(2) of the UK GDPR: occasional, low-risk processing, and public authorities. The Information Commissioner’s Office explains both directions in its guidance on receiving personal information from the EEA.

The two duties run in opposite directions:

  • A UK company serving EU customers needs an EU representative under the EU GDPR.
  • An EU or US company serving UK customers may need a UK representative under the UK GDPR.

A company serving both markets from outside them can need both. An EU representative does not satisfy the UK requirement, and a UK representative does not satisfy Article 27 of the EU GDPR, because each must be established in the territory it covers. rep4eu acts as the EU representative; a UK representative is a separate appointment.

The EU’s adequacy decision for the United Kingdom does not change any of this. The decision was first adopted on 28 June 2021, and the European Commission renewed it on 19 December 2025 to apply until 27 December 2031. Adequacy lets personal data flow from the EU to the UK without extra transfer safeguards. It is a finding about transfers, not one of the exemptions in Article 27(2), so UK companies within Article 3(2) still need a representative.

BEFORE YOU START

A few useful answers.

Do UK companies need an EU representative after Brexit?

Yes, if they offer goods or services to people in the EU or monitor their behaviour there and have no establishment in the Union. The UK left the EU on 31 January 2020, and the transition period ended on 31 December 2020. Since 1 January 2021, Article 3(2) and Article 27 of the EU GDPR apply to UK companies in the same way as to any other non-EU business.

Does an EU representative also cover the UK?

No. The UK GDPR has its own representative duty for companies outside the UK. An EU representative cannot fulfil it, and a UK representative cannot fulfil Article 27 of the EU GDPR. A company serving both markets from a third country may need both appointments.

Does the UK adequacy decision remove the need for an EU representative?

No. Adequacy concerns transfers of personal data from the EU to the UK and is not one of the exemptions in Article 27(2). The duty to designate a representative depends on whether the UK company itself targets or monitors people in the EU.

In which EU country should a UK company’s representative be based?

Article 27(3) requires the representative to be established in one of the member states where the people whose data you process are located. One representative then acts as your contact for supervisory authorities and individuals across the Union. You do not need one in every member state.

Does this provide UK GDPR representation?

This subscription appoints Cloudkasten GmbH in Germany as your EU GDPR Article 27 representative. It serves UK businesses that need a representative in the EU. UK GDPR representation is a separate service and is not included.

Do all UK businesses need an EU representative?

No. Article 27 generally requires a representative where Article 3(2) applies to a business without an EU establishment. There is an exception for occasional processing that is unlikely to pose a risk to people and does not involve large-scale sensitive or criminal-offence data. Public authorities and bodies are also exempt. Assess your actual activities; business size alone is not an exemption.

Can one representative cover all 27 EU countries?

Yes, you do not appoint one in every country. Article 27(3) requires the representative to be in a member state where the people whose data you process in connection with offering goods or services, or monitoring behaviour, are located. Cloudkasten GmbH is in Germany: confirm that your activities include people in Germany or otherwise satisfy that requirement before ordering.

When can we name rep4eu in our privacy notice?

After successful company verification and issue of your designation letter. Pay, complete onboarding, and receive your letter before publishing the representative details. Verification may require supporting documents; payment alone does not complete the appointment.

Does the appointment make us fully GDPR compliant?

The appointment addresses the representative role. You remain responsible for your processing, records and responses to requests. The subscription does not include a GDPR audit, DPO services or drafting your full privacy policy or Article 30 record.

How does billing and cancellation work?

Essential is paid once a year in advance for a 12-month term, with automatic annual renewal. Give at least 1 month’s notice before the end of the term to cancel. Representation continues to the end of the paid term. Fees are generally non-refundable, subject to the exceptions in the Terms of Service. Applicable taxes are shown at checkout.

Read GDPR Articles 3, 27 and 30 (opens in a new tab) and our Terms of Service. General information; the requirement depends on your circumstances.

YOUR NEXT STEP

Put your EU contact in place.

Essential · €348 / year · EUR

Billed annually. Excludes applicable taxes. Auto-renews every 12 months; at least 1 month’s notice to cancel.

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