GDPR EU Representative for SaaS Companies
Software-as-a-Service companies host user accounts, run product analytics, and process support data — all activities that pull EU users into your data flows the moment you have a single paying or free customer in the bloc.
Why SaaS are squarely in GDPR scope
The trigger for GDPR Article 27 is not company size or revenue — it is whether you offer goods or services to people in the EU, or monitor their behaviour. SaaS typically meet both tests the moment they have a single EU user, customer, or visitor.
Personal data your saas typically processes
- Account credentials and profile data
- Product analytics and feature-usage telemetry
- Support tickets and conversation transcripts
- Billing and payment metadata
The risk of staying uncovered
Enterprise procurement teams in the EU now ask for the EU representative's name in vendor security reviews. Missing it is a deal-stopper, not a paperwork issue. The same gap also gives any EU supervisory authority an easy first finding if a complaint lands on your inbox.
What a real EU representative does for a saa
We act as the named point of contact for EU supervisory authorities and data subjects across all 27 member states. When a regulator writes, the letter lands with a registered German company with lawyers on the team, is handled in German where needed, and reaches you promptly. When a data subject sends an Article 15 access request, we forward it to your named contact and log it. Responding remains your job; legal support is available as a separate engagement.
Close the gap
Get a registered German GmbH designated as your EU representative, with licensed German attorneys on the team — purpose-built for saas.
Ready to Close Your Article 27 Risk Gap?
GDPR Article 27 representation, backed by Cloudkasten GmbH. Fixed annual pricing, published online. Get covered in under 48 hours.
No credit card required. Results in 2 minutes.